Travel Booking Support Inc.

Terms of Service

Last Updated: June 11, 2026

1. Overview

These Terms of Service govern your use of websites, support channels, communications, and services operated by Travel Booking Support Inc. By using our services, contacting us, or interacting with our support and messaging channels, you agree to these Terms.

2. Our Role

Travel Booking Support Inc. provides travel commerce support, payment processing support, fraud management, dispute mitigation, software, analytics, and customer service functions. We may support travel bookings and related transactions made through travel brands, agencies, suppliers, processors, or other service providers. Unless expressly stated otherwise, we act as a service provider and support intermediary, not as the owner, operator, or manager of any hotel, accommodation, transportation provider, or travel supplier.

3. Payments, Bookings, and Confirmations

Payment, booking, refund, cancellation, and modification terms may be set by the applicable travel provider, supplier, agency, processor, or booking channel. You are responsible for reviewing all booking details, prices, taxes, fees, cancellation terms, refund terms, and confirmation information before completing a transaction or requesting support.

4. SMS and Communications Terms

By providing your phone number and opting in to receive text messages from Travel Booking Support Inc., you consent to receive recurring or one-time SMS messages related to booking support, payment support, customer service, account notices, security notices, dispute updates, service updates, and other operational communications. Consent to receive SMS messages is not a condition of purchase.

Message frequency varies based on your booking activity, support requests, account status, and the services you use. Message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help, where supported, or contact us at [email protected]. Carriers are not liable for delayed or undelivered messages.

5. Acceptable Use

You agree not to misuse our services. You may not:

  • Use our services for fraudulent, unlawful, abusive, or misleading activity.
  • Attempt to gain unauthorized access to our systems, accounts, data, or networks.
  • Interfere with, disrupt, overload, scrape, or reverse engineer our services except as permitted by law.
  • Submit false, inaccurate, or unauthorized payment, booking, identity, or support information.

6. Third-Party Services

Our services may involve or link to third-party suppliers, processors, communications providers, travel providers, and other external services. Their terms and privacy practices may apply to their products and services. Travel Booking Support Inc. is not responsible for third-party services except to the extent required by applicable law.

7. Disclaimers and Limitation of Liability

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Travel Booking Support Inc. disclaims all warranties not expressly stated in these Terms and will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption.

8. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted with a revised "Last Updated" date. Your continued use of our services after changes are posted means you accept the updated Terms.

9. Governing Law

These Terms are governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict-of-law principles.

10. Contact

If you have questions about these Terms, contact Travel Booking Support Inc. at [email protected].